Book a slot

When booking you will need to select ‘I am using a hire vehicle’ option. When you arrive on site, you’ll be asked to show your hire documentation. You may be temporarily restricted from accessing the site if you regularly book slots and do not attend.
You display your Dartford permit or have proof of Kent residency if visiting Dartford Household Waste Recycling Centre. If you have repeated unused bookings, you may be restricted in the future. From 1 April 2023, non-Kent residents will be required to pay £10 per visit to use one of the 19 KCC Household Waste Recycling Centres. We charge for the disposal of materials such as rubble, plasterboard, paving slabs, windows and doors, at the Recycling Centre. Photographic documentation of transport damage and proof of cargo safety. Less labor-intensive solution due to electronic workflows and paperless management of transport documents.
A vehicle that has rear seats and back windows and whose prime purpose is to carry passengers, is classed as a car. This includes camper vans and twin pick-ups, but does not include car derived vans. When you book you will enter the registration number of your vehicle.
Blog See the latest updates, insights, and advice from transport experts. Dock & Yard Management Hub Dock & Yard Management Hub Bring order to the dock, warehouse and yard. At 9 Recycling Centres vans with small trailers (The system will be reviewed to consider the impact on the site and other users. Car derived vans are constructed or adapted as a derivative of a passenger vehicle and which has a maximum laden weight not exceeding 2 tonnes. Before you book, you will need to read and agree to the terms and conditions stated on the booking form.
This will be your ID when you visit site, so you must come in the vehicle you registered. In extreme weather conditions or in unforeseen circumstances, sites may have to close for a longer period. In this case you would need to rebook your appointment for another time. Please check /suffolkrc for up to date information regarding site closures. Last November’s customer survey revealed that overall satisfaction with the Recycling Centre booking process is high. Across all visitors, 90% of respondents answered that they were satisfied or very satisfied overall.

You can book up to two weeks in advance, or one hour before you visit, if slots are available. If you are visiting in a hire car, you will need to show a copy of your hire agreement when you visit. If you book online, you will also be reminded of how many slots you have used when you book.
Kent residents will not be permitted to use Medway HWRCs after this time. Time Slot Management optimizes internal processes, increases handling capacity, and reduces delays as well as loading and unloading times. Full transparency of delivery and pick-up times for all parties involved in the transportation process. We will be reviewing how the entry gate works at Bury St Edmunds before deciding whether to roll the technology out to other sites across the county. Staff will remain in place at the gate to offer assistance until we are confident that it is working well. RICHS1688 There is a button on the entry gate for customers to press for assistance if required.
Cars with large trailers are allowed at all sites apart from Haverhill, due to site capacity. Pedestrian visitors and cyclists will also have to use booking system and the booking will be in your name. If you have any further questions on how to proceed to use the recycling centre, please contact us at the Waste Management email above. Please make sure that any waste you bring to site is of a manageable size and weight for staff to handle. Staff can now help members of the public to unload their vehicles or dispose of their waste when requested.
If mixed waste and recycling is brought to the site this is limited to four visits per 28 days; for garden waste only, up to 6 visits per 28 days. If you are unable to attend your pre-booked slot, please cancel this using the link provided in the confirmation email received at the time of booking. You can donate items for re-use at all of Suffolk’s recycling centres in the orange re-use containers on site to support local charities.

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